Stores Controller (Stores Controller)

• Supervise all warehouse operations, ensuring smooth receiving, storage, and dispatch of goods. 
• Maintain strict stock control procedures to minimize shrinkage, discrepancies, and stock losses. 
• Oversee daily inventory management, including cycle counts, stocktakes, and reconciliation. 
• Lead and manage a team of 32 warehouse staff, including training, scheduling, delegation, and performance management
• Enforce health & safety standards, ensuring compliance with company policies and regulatory requirements. 
• Coordinate with logistics, procurement, and supply chain teams to improve order fulfilment and on-time delivery. 
• Utilize warehouse management systems (WMS) and ERP software to track stock levels and optimize warehouse space utilization. 
• Drive process improvements to increase operational efficiency, productivity, and cost reduction. 
• Prepare accurate reports on inventory levels, stock variances, and warehouse performance metrics for management review. 
• Support audits and ensure adherence to quality control standards.

Warehouse Assistant
October 2024 – March 2025

• Received, inspected, and verified incoming stock and deliveries against invoices and packing slips, ensuring accurate inventory control. 
• Picked, packed, and labelled customer orders with precision, maintaining high standards for order accuracy and on-time dispatch. 
• Operated warehouse equipment including pallet jacks, trolleys, and barcode scanners to support efficient logistics and material handling. 
• Supervised and guided a team of 3 warehouse assistants, delegating daily tasks and ensuring compliance with SOPs and safety procedures. 
• Maintained a clean, organized, and safe warehouse environment, adhering to health and safety regulations. 
• Assisted with stock replenishment, cycle counts, and monthly inventory audits to ensure correct stock levels and minimize shrinkage. 
• Updated and maintained inventory management systems (IMS), accurately recording stock movements and product information. 
• Collaborated with logistics, procurement, and customer service teams to ensure smooth warehouse operations and timely deliveries. 
• Processed returns and damaged goods, reporting discrepancies and following proper documentation procedures. 
• Supported loading and unloading of delivery vehicles, ensuring proper handling of fragile or high-value items. 
• Demonstrated strong attention to detail, time management, and teamwork skills in a high-volume distribution environment.

• Supervised daily store operations, ensuring compliance with company policies, visual merchandising standards, and customer service excellence. 
• Led and motivated a team of sales assistants and cashiers, driving performance, productivity, and team cohesion. 
• Monitored stock levels, conducted stock takes, and coordinated with inventory control teams to ensure accurate replenishment and minimal shrinkage. 
• Implemented and enforced loss prevention procedures, reducing stock loss and improving store security. 
• Handled customer escalations, returns, and queries professionally, ensuring customer satisfaction and loyalty. 
• Analysed sales reports and KPIs, providing feedback to staff and contributing to the achievement of monthly sales targets. 
• Managed cash handling procedures, including end-of-day reconciliations, banking, and float balancing. 
• Trained new staff on product knowledge, POS systems, customer service standards, and operational procedures. 
• Ensured health and safety compliance, maintaining a clean, organized, and safe work environment for staff and customers. 
• Collaborated with head office departments including buying, HR, and logistics to support efficient retail operations

• Managed and monitored inventory levels to ensure optimal stock availability while preventing overstocking or stockouts. 
• Conducted regular stock counts, cycle counts, and reconciliations, identifying variances and implementing corrective actions. 
• Maintained accurate records using inventory management systems and updated databases with stock movements, transfers, and adjustments. 
• Coordinated with procurement, warehouse, and sales teams to align stock availability with demand forecasts and customer orders. 
• Oversaw goods receiving and dispatching processes, ensuring accuracy in quantity and quality of stock received or issued. 
• Implemented and enforced stock rotation procedures (FIFO) to minimize breakages, damage, and obsolete inventory. 
• Investigated and resolved stock discrepancies, damaged goods, and missing inventory, reporting findings to management. 
• Assisted in stock planning and forecasting, contributing data for purchasing decisions based on consumption trends. 
• Ensured compliance with health, safety, and quality control standards in the handling and storage of fragile glassware items. 
• Demonstrated strong attention to detail, organizational skills, and accuracy in a fastpaced distribution environment

• Managed daily receipt, storage, and dispatch of goods, ensuring accurate documentation and efficient stock handling. 
• Maintained inventory control systems, accurately recording stock movements, bin locations, and material usage. 
• Performed stock counts, cycle counts, and inventory audits, identifying and resolving discrepancies promptly. 
• Ensured proper labelling, packing, and storage of materials in accordance with company standards and safety regulations. 
• Issued materials and tools to technicians and production teams using stock requisitions and job cards, supporting smooth operational flow. 
• Operated forklifts, pallet jacks, and other material handling equipment, adhering to safety protocols and load limits. 
• Monitored minimum stock levels, initiated replenishment requests, and liaised with procurement to avoid shortages. 
• Maintained a clean, organized, and hazard-free store area, complying with OHSA regulations and company safety policies. 
• Supported incoming goods inspections, checking quality, quantity, and condition of items received against delivery notes and invoices.

• Directed end-to-end kit packing operations, including planning, organizing, and executing precise packaging of aircraft kits to ensure on-time delivery to clients and production teams, maintaining strict project timelines. 
• Led and managed a team of kit packers and warehouse personnel, overseeing task assignment, performance monitoring, and workflow optimization to enhance operational efficiency and team productivity. 
• Interpreted engineering drawings and Bill of Materials (BOMs) to verify accurate component selection, picking, and packing according to specific aircraft model requirements, ensuring technical compliance. 
• Implemented rigorous quality control checks throughout the packing process, validating quantities, part numbers, and packaging standards to uphold customer satisfaction and quality assurance. 
• Collaborated with cross-functional teams including production, procurement, logistics, and inventory control to align material availability, resource allocation, and operational workflows. Enforced inventory management protocols to minimize errors, material shortages, and mispacks, resulting in improved accuracy and reduced waste. 
• Monitored stock levels and lead times, proactively initiating replenishment orders for critical components to prevent production delays and ensure supply chain continuity. 
• Maintained comprehensive packing lists, shipment documentation, and tracking records to ensure full audit compliance, traceability, and regulatory adherence. 
• Ensured all kits complied with safety regulations, international shipping standards, and packaging guidelines, mitigating risks and ensuring secure transit.

• Directed and supervised end-to-end stock control operations, including the receiving, storage, inventory management, and dispatch of high-value steel coils and raw materials, ensuring logistical efficiency and supply chain continuity. 
• Managed, trained, and mentored a team of 10+ stock controllers and warehouse assistants, implementing performance monitoring and task delegation to maximize productivity and operational output. 
• Utilized ERP systems for real-time inventory tracking, maintaining data integrity, traceability, and record accuracy across all stock movements and material transactions. 
• Executed routine stock audits, cycle counts, and inventory reconciliations; conducted root cause analysis on variances and implemented corrective actions to ensure inventory accuracy and loss prevention. 
• Monitored stock levels, reorder points, and lead times to guarantee continuous availability of mission-critical materials, supporting production planning and demand forecasting. 
• Fostered cross-functional collaboration with procurement, production, and logistics departments to streamline material flow, reduce downtime, and enhance supply chain coordination.  Implemented and enforced stock rotation methodologies (FIFO/LIFO), material handling protocols, and safety compliance measures to minimize product damage, loss, and obsolescence. 
• Generated and analysed inventory performance reports, KPIs, and metrics to identify trends, support strategic decision-making, and drive process improvements for cost reduction and operational efficiency. 
• Ensured strict adherence to health and safety regulations, quality standards, and OSHA compliance, particularly in the handling and storage of heavy and hazardous materials. 
• Played a key role in process optimization initiatives and system upgrades, contributing to the development of efficient inventory control workflows and continuous improvement projects.

• Coordinated and managed the day-to-day operations of the engineering stores, ensuring timely availability and distribution of critical maintenance and production materials.
• Oversaw receiving, issuing, and storage of mechanical, electrical, and instrumentation components, maintaining strict inventory accuracy and traceability.
• Utilized SAP/MM (or relevant ERP systems) to maintain real-time inventory data, perform stock adjustments, and generate requisitions, GRNs, and transfer orders.
• Implemented stock control strategies, including minimum/maximum levels, lead-time tracking, and critical spares identification to reduce plant downtime.
• Liaised with the maintenance, engineering, and procurement departments to ensure alignment of material requirements with planned maintenance schedules and shutdowns.
• Monitored and coordinated vendor deliveries, backorders, and returns, resolving supply chain issues to maintain material flow and service level agreements.
• Ensured compliance with ISO standards, safety procedures, and housekeeping policies, especially in the storage and handling of hazardous materials (e.g.,lubricants, chemicals).
• Conducted stock counts, cycle counts, and root cause analysis of variances, implementing corrective actions to reduce shrinkage and discrepancies.
• Generated and analysed materials usage reports, consumption trends, and inventory KPIs to support cost control and forecasting decisions.
• Supervised and trained storekeeping staff, promoting efficiency, accountability, and adherence to company logistics protocols.
• Adhered to quality assurance protocols, ISO standards, and workplace safety procedures during all fitting operations.
• Coordinated with engineering, production, and quality control departments to ensure timely delivery and functionality of mechanical systems.

Fitter
Sew Eurodrive
June 1994 – January 2004

Assembled, installed, and maintained gearboxes, motors, and drive systems, adhering to SEW Eurodrive specifications and technical drawings.

Performed mechanical fitting, alignment, and adjustments of rotating machinery to ensure optimal performance and operational safety.

Conducted preventive and corrective maintenance on mechanical equipment to

Diagnosed and repaired mechanical faults and breakdowns, using precision tools and measurement instruments (e.g., vernier callipers, dial gauges).

Interpreted engineering drawings, schematics, and job cards, ensuring accurate assembly and repair of drive components.

Adhered to quality assurance protocols, ISO standards, and workplace safety procedures during all fitting operations.

Coordinated with engineering, production, and quality control departments to ensure timely delivery and functionality of mechanical systems.

Operated workshop machinery including lathes, grinders, presses, and drill presses to manufacture or rework parts as required.

Maintained detailed records of repairs, parts used, time tracking, and service

Participated in continuous improvement initiatives, suggesting enhancements to processes, tooling, and assembly methods to improve efficiency.