Business Development Executive, Marketer, Receptionist (Consumer Products - FMCG, Marketing, Sales, Logistics)

• Coordinates appointments for customers.
• Planning weekly/monthly diaries, schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times.
•  Calling and selling packages and treatment to people in Uk.
•  Product knowledge  250 calls max a day

• Lead Generation Cold Call Setting meetings for sales reps

• Generated qualified leads through outbound communication and research
• Scheduled and confirmed meetings with clients, partners, and internal teams
• Prepared and requested quotes in response to client inquiries and project scopes
• Demonstrated excellent telephone etiquette when handling inbound and outbound calls
• Composed and sent professional emails to prospects, clients, and suppliers
• Followed up diligently with customers to ensure continued engagement and relationship management
• Actively participated in meetings and took clear, actionable notes
• Supported the onboarding and training of new Business Development Executives
• Maintained accurate records of interactions and meeting schedules for reporting and analysis
• Fostered positive client relationships through consistent, courteous, and professional communication

• Marketed and promoted venues and lifestyle brands including gyms, daycares, and alcoholic beverages
• Executed on-the-ground promotional campaigns through flyer distribution and face-to-face engagement
• Represented alcohol brands as a Shooter Girl, driving sales and brand awareness at events and nightlife venues
• Hosted and coordinated birthdays and special events, ensuring a positive and engaging customer experience
• Built brand visibility and customer interest through energetic, personable, and professional interaction
• Supported brand activations and product sampling at high-traffic locations and events

• Conducted accurate stock takes and ensured fridges were fully stocked and organized
• Prepared a variety of cocktails with strong menu and ingredient knowledge
• Received draught training, including changing kegs and perfecting draught pouring techniques
• Took and placed orders with suppliers, maintaining stock levels and product availability
• Maintained a clean, hygienic, and well-organized bar area at all times
• Delivered exceptional customer service, ensuring guest satisfaction and positive experiences
• Enforced and maintained COVID-19 safety protocols in compliance with regulations
• Welcomed and greeted guests, creating a warm and inviting atmosphere from the first point of contact

• Knowledgeable in various signage materials and production requirements
• Proficient in electronic invoicing and maintaining accurate billing records
• Skilled in Microsoft Excel for data entry, tracking, and basic reporting
• Composed and managed professional email communication with clients and suppliers
• Conducted telephonic outreach and follow-ups to ensure client satisfaction and timely updates
• Managed the company WhatsApp phone, responding promptly to client inquiries and coordinating communications
• Provided direct administrative assistance to management, including typing documents and handling calls
• Maintained organized digital and manual records to support smooth office operations

• Placed telephonic orders for car parts with suppliers and ensured order accuracy
• Conducted follow-ups via email and phone to track order status and ensure timely delivery
• Answered incoming calls and provided assistance to both telephonic and walk-in customers
• Maintained a welcoming and professional front-desk presence
• Assisted with general office support tasks, including preparing coffee and fetching lunch when needed
• Demonstrated reliability, punctuality, and a strong team-oriented attitude in a fast-paced environment

• Prepared nutritious meals and snacks for children based on dietary needs and preferences
• Ensured daily routines were followed, including after-school schedules and bedtime preparation
• Supervised and assisted with homework completion to support academic progress
• Made sure children had bathed and maintained personal hygiene
• Engaged children with age-appropriate entertainment, games, and creative activities
• Provided safe transportation to their father’s house when required (Uber)
• Maintained a caring, responsible, and attentive environment focused on the well-being of the children.

Other Au pair Roles:

Janine Boterill - Au pair
2020 - 2020

• Organized and arranged table layouts based on event specifications and guest requirements
• Handled table bookings efficiently via email and telephone, ensuring accurate reservation management
• Warmly greeted and welcomed guests, providing a professional and friendly first impression
• Seated customers promptly and according to their preferences or reservation details
• Managed and updated the booking schedule, coordinating with front-of-house and event staff for smooth operations
• Ensured a seamless guest experience from arrival to seating, supporting customer satisfaction and event flow

• Greet customers upon arrival and escort them to their tables
• Provide menus and take customers' orders accurately and promptly
• Make recommendations and answer questions about menu items
• Serve food and drinks to customers in a timely manner
• Check back with customers to ensure satisfaction and address any issues
• Prepare and process bills and handle payments
• Clean and reset tables for the next guests
• Collaborate with kitchen staff to ensure orders are accurate and timely
• Maintain a clean and organized work environment
• Uphold restaurant policies and procedures, including health and safety regulations

• Provided general administrative support to Juanita Vermaak.
• Gained foundational experience in bookkeeping and financial record-keeping.
• Assisted with preparing and processing company wages.
• Used Excel spreadsheets for basic accounting, data entry, and record management.
• Answered incoming phone calls and responded to email correspondence.
• Supported office hospitality needs, including preparing coffee and arranging meals.