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Permanent - Call Centre Interns - Ekurhuleni (East Rand) - South Africa

Job Number: 72394

Call Centre Interns
Communication,Confidence,Fast learner
Computer - IT
Ekurhuleni (East Rand)
  • Assist customers with inquiries, product information, and issue resolution via telephone and other communication channels.
  • Provide excellent customer service while maintaining a positive and professional attitude.
  • Handle incoming calls and make outbound calls as required.
  • Follow call scripts and guidelines to ensure consistent and accurate communication
  • Accurately and efficiently enter customer information and interactions into the system.
  • Maintain detailed and organized records of customer interactions.
  • Collaborate with team members and supervisors to resolve complex customer issues.
  • Escalate unresolved issues to appropriate channels.
  • Ensure clear and concise communication with customers and team members.
  • Engage in ongoing learning opportunities provided during the internship.

To apply immediately for this position click here:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Basic computer skills
  • Eagerness to learn and adapt in a fast-paced environment.
Pending / Unavailable

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