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- Assist customers with inquiries, product information, and issue resolution via telephone and other communication channels.
- Provide excellent customer service while maintaining a positive and professional attitude.
- Handle incoming calls and make outbound calls as required.
- Follow call scripts and guidelines to ensure consistent and accurate communication
- Accurately and efficiently enter customer information and interactions into the system.
- Maintain detailed and organized records of customer interactions.
- Collaborate with team members and supervisors to resolve complex customer issues.
- Escalate unresolved issues to appropriate channels.
- Ensure clear and concise communication with customers and team members.
- Engage in ongoing learning opportunities provided during the internship.
To apply immediately for this position click here: www.totalrecruitment.solutions/candidate_registration_1.aspx?JobID=72394&referrer=Unique
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