Main Purpose of the Job:
Execution of operational activities related to Exports, Port Operations and Imports, liaising with services providers, ensuring that all shipments are executed efficiently and cost effectively.
Key Responsibilities:
Operations:
- Execute the logistics processes, to ensure client needs are met in a timeous manner.
- Check compliance with the countries customs, shipping regulations, quality requirements and safety procedures, and confirm with Logistics Controller or Coordinator if in order.
- Prepare shipping documentation for custom purposes.
- Execute all activities related to the logistics for customers.
- Communicate with the Freight Forwarders in respect of specific transport movements.
- Check that client requirements are met to the service level agreed and proactively communicate any potential issues, to the Logistics Controller or Coordinator.
- Provide quick and responsive service.
- Build relationships with the upstream and downstream supply chain, external service providers and clients.
- Check that all quality, safety and environment system controls are complied with, and confirm with the Logistics Controller or Coordinator if in order.
- Update weekly/ monthly reports as required for internal and external reporting.
- Compile the shipment file and consolidate invoices. Hand shipment file to Logistics Controller to finalise
Import and Port Operations:
Imports
- Execute imports processes efficiently
- Check shipment documentation for correctness for imports and confirm with Logistics Controller or Coordinator (INCO terms; values; Tariff codes etc.)
- Clearance and delivery of shipment in compliance with the countries customs, shipping regulations, quality requirements and safety procedures.
- Update weekly/ monthly reports as required for internal and external reporting.
Supplier Relationships and Maintenance:
- Build relationships with suppliers and Freight Forwarders.
- Site visits, accompanied by Supervisor/ Manager to Service Providers especially new and local service providers
Query Resolution:
- Ensure assigned queries are resolved within KPI.
- Effective query resolution, to avoid reoccurrence
General Admin:
- Adhere to all company policies and procedures
- Perform any other tasks related to the overall objective of the position.
- Maintain an auditable document trail as per procedures