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Permanent - Home Entertainment Key Account Manager - Johannesburg (Incl. Northern Suburbs) - South Africa

Job Number: 73426

Home Entertainment Key Account Manager
Consumer Electronics
Johannesburg (Incl. Northern Suburbs)

Job Summary


  • To create leads and build relationship with clients/channel partners to identify sales opportunities, increase revenue and achieve profitability for the allocated channel


Key Roles & Responsibilities


Sales Plan/ Strategy

  • Develop and implement strategy in line with company objectives
  • Planning and ability to execute to achieve business plans (PPP)
  • PIQ Planning TRS
  • Planning – marketing, advertise in store
  • Work closely with Product Marketing to provide advice to projects that support partner-driven marketing events
  • Gather and analyze competitor intelligence.  Models, pricing, promotions, product placement strategies, NPI, etc
  • Identify risk models and champion action plan process and monitor progress and /or success rate of action plan.
  • Full management of the offline and online business of the customer.


Creative Business Development

  • Develop a unique way to grow the business with your customers – Hi Sku/ Hi MP
  • Provide solutions to management when faced with challenges
  • Liaise with corporate contacts, build and develop relationships
  • To assist with the preparation of contractual agreements and ensure that these are fully adhered to
  • Growing business and creating new opportunities in HI MP PG’s
  • Keep up to date with recent market and industry trends, competitors, and leading customer strategies


Accurate Forecasting: GDMI Mastering

  •  Ensure enough stock of right staff to avoid LTI
  • Monitor and ensure forecasting is in line with sales planning
  • Continuously improving forecasting techniques, methods and approach to ensure they are aligned
  • to company objectives
  • Calculate weekly sell out forecast to account & model level based on data analysis, company MS/MP requirements and cooperative planning between company  KAM, Account Planner and Account Buyer
  • Calculate and continuously adjust weekly sell in requirements to meet required Sell Out Forecast and WOS levels
  • M+3 CPFR



  •  Work closely with APM/DP and inbound departments on stock availability and requirements.
  • Work closely with outbound departments, in order to give feedback to Account Planner & KAM for Sell In delivery schedule/dates.
  • Give regular feedback to Account Planner and KAM on stock availability (qty/ETA) and possible stock outs or delays.
  • Monitor & analyze weekly SOH to account & model level.
  • Monitor & analyze weekly sell out results to account & model level.
  • Be informed of customer & company promotional calendar to be used in sell out forecast process.


Budget Controls

  •  Ensure delivery of return on investment and building of brand sustainability
  • To ensure account meets its income targets as per set budget
  • To effectively solve problems and manage risk to ensure achievement of targets



  •  Negotiate pricing that would drive sales with Product Managers
  • Keep abreast of market developments and competitors’ product pricing and activities and make recommendations


Strong Customer Relationships

  •  Managing the relationship between your company and the customer is a big responsibility.
  • Handle accounts and build relationships
  • Visit customers to maintain strong relationships
  • Treat your customers as partners and challenge them to grow their business with your brands



  • Provide sales reports and analysis as required
  • To prepare presentations, proposals, plans, contact reports as necessary
  • Analyze and report on results and effectiveness on promotions
  • SPM
  • MBR M+3



Required Experience

  • 5 – 7 years related experience in key accounts
  • Previous experience in dealing with Mass Retail in South Africa
  • Good knowledge of administration, sales and general warehouse procedures
  • Ability to work in a fast-paced environment
  • Proven track record in customer relations
  • MS Office at an advanced level.
  • Ability to use database for recording and reporting
  • Channel partner relationship knowledge
  • Finance Management

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Required Competencies

  • A strong work-ethic
  • Communicate effectively, both orally and in writing
  • Able to challenge themselves and meet all deadlines and targets for the department
  • Persistence and creativeness
  • Communication (verbal & written) and interpersonal skills
  • Negotiation and administrative skills
  • Ability to function under pressure
  • Ability to draw up the channel strategy


Educational Requirements

  • B Com or related Diploma
  • Accounting skills will be an advantage

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