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Permanent - Conversational Marketer - Johannesburg - South Africa

Job Number: 75293


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75293
Permanent
Conversational Marketer
Ms Office
Marketing
Johannesburg
Gauteng

Attend to comments and messages across a range of platforms such as Facebook; Instagram; LinkedIn; WhatsApp using our proprietary software (omnichannel inbox).

Comment moderation

  • Manage comments/mentions across the various platforms. This includes hiding/deleting inappropriate comments; banning/blocking users; responding to messages
  • Collect key data for lead submission where applicable. This includes Name; Contact Number; Email
  • Conduct basic lead qualification as per training
  • Integrate leads through the designated method

Message / Chat management

  • Attend to inbound messages across the various platforms.
  • Establish the reason for contact and action the message accordingly: qualify and integrate the contact as a lead; transfer to the correct department; provide the necessary information
  • Collect key data for lead submission where applicable. This includes Name; Contact Number; Email
  • Conduct basic lead qualification as per training
  • Integrate leads through the designated method

To apply immediately for this position click here: www.totalrecruitment.solutions/candidate_registration_1.aspx?JobID=75293&referrer=Unique

Minimum requirements

  • Previous sales / customer support experience essential
  • Previous automotive sales knowledge / experience preferred
  • Tertiary qualification preferred

Abilities / Skills required

  • Attention to detail
  • Ability to multitask
  • Proficient and professional communication capabilities
  • Interpersonal skills
Marketing or equivalent
Diploma
Pending / Unavailable

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