Reporting to Manager Field Service & Engineering
Job Purpose:
Planning, coordinating, and organizing Field Service projects to support the operations key activities such as manpower scheduling, tooling and subcontractor sourcing, travel arranging, sales support, scoping, / management and other necessary requirements to ensure flawless Field Service project execution
Main Accountabilities and Tasks:
Analyzing requests from both Internal and external customers
Costing requests & tracking of cost during field service projects execution
Involved in updating manpower plan for field Service projects
Generating purchase requisitions
Consulting with subcontractors and suppliers with regard to project preparation, delivery times and consumables procurement
Re-costing of extra work
Managing and maintaining inventory of Field Service tool containers & special tools
Organizing all travel for the field service crew
Updating all Field Service project information in ERP
Carrying out activities within the scope of concluded agreements
Carrying out cost calculations and close out costings
Job Scope:
Key internal / external stakeholders: Field Engineers, Field Service Manager, Project Leaders, Customer Service Manager, Customers, Subcontractors and internal departments
Decision authority: Carry out activities within the scope of previously concluded agreements and make suggestions for improvements